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Module 4: Assertive (vs. Aggressive) Communication
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meagan
·
January 5, 2020
Course Content
What is assertiveness?
Owning your position: Stay on your Spot
Tool-The 4-Line Assertiveness Model
Tool-BLUF Bottom Line Up Front
Tool: Headlining
Assertiveness and Body Language
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meagan
7 Courses
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6 Lessons
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