Back to Course Module 5: Motivating and Managing People 0% Complete 0/5 Steps The rules of Engagement 3 Keys to Engagement Setting clear expectations and getting agreement Giving performance feedback for engagement Dealing with challenging situations Participants1 meagan Module 5: Motivating and Managing People Dealing with challenging situations In Progress Lesson 5 of 5 In Progress ← Previous Dealing with challenging situations meagan January 5, 2020 Unmotivated employees Negative or toxic team members Dealing with performance vs. behaviors