Back to Course Module 5: Motivating and Managing People 0% Complete 0/5 Steps The rules of Engagement 3 Keys to Engagement Setting clear expectations and getting agreement Giving performance feedback for engagement Dealing with challenging situations Participants1 meagan Module 5: Motivating and Managing People Giving performance feedback for engagement In Progress Lesson 4 of 5 In Progress ← Previous Giving performance feedback for engagement meagan January 5, 2020 Puppy training 5:1 ratio positive to critical feedback Feedback relevant to expectations Language: “I’ve noticed”, “I’ve observed”, “I’m confused”, “Help me understand”